Vecado delivers all across Canada, USA and Internationally via various major carrier, such as UPS, FedEx, USPS (Canada Post).
We ship to all locations in the USA by UPS and FedEx or USPS (at times via Canada Post). These are trackable services and tracking information is emailed once the order is shipped. Please note that limited tracking information is provided by Canada Post to USA.
Orders sent with the major carrier, such as FedEx, that weight over 50lb are usually split into multiple packages to accommodate carrier weight requirements.
For orders over 50lb please contact us at email@example.com, and we'll help you optimizing the shipping method.
Packing Estimates: 1-2 days for small items; 3-5 for large items
Delivery estimates displayed at the checkout do not include the packing time.
Shipping can takes 1 to 2 weeks depending on the selected service.
Shipping fees are non-refundable.
Additional shipping fees for exchanges are the responsibility of the customer.
We do not accept open products.
We ship to North- and South Americas, to Europe, Asia and NZ.
Delivery by ground (or sea) is available to various international destinations. With ground/sea delivery be prepared to wait 2 to 3 months so you must plan very much in advance.
Delivery by air is also available and works well for packages up to 2kg, which is great for supplements and samples. Large volume becomes more expensive by air. We recommend using ground shipping instead of air for larger orders.
For orders over 50 kg please contact us via firstname.lastname@example.org and we'll help finding the best international shipping rate.
Customers in Australia: Regrettably, we have encountered challenges with fulfilling orders to Australia. Consequently, we are no longer able to process or ship orders to Australia.
Important Note for International Deliveries
For international orders, the shipping fees are non-refundable.
In cases when the order is returned back to Vecado due to customs or other reasons, we can only refund the product cost once the product is received back at our warehouses. We cannot refund the cost of shipping.